Automated System Often Unjustly Boosts Veterans’ Disability Benefits


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An effort by the Department of Veterans Affairs that aimed to speed the processing of disability-benefits applications also loosened controls that prevent veterans from exaggerating symptoms to receive more money, say current and former VA employees.

A software system introduced in 2012 that automates veterans’ disability levels for compensation relies almost solely on a patient’s self-reported ailments, the employees say, even in the face of contradictory information.

Source : http://www.wsj.com/articles/automated-system-often-unjustly-boosts-veterans-disability-benefits-1431387826