Companies get more friendly with differently-abled

Deepak Sonawane, 33, joined Eureka Forbes as customer relationship executive in 2011. In some ways, Sonawane is a typical BPO employee — he works five days a week, spends up to eight hours a day. But he is different in one way – he is differently-abled.
“My career started as a data-entry operator. I happened to know about a call centre that was looking for 100’s of physically-challenged people,” said Sonawaner. “I was given a chance to talk to people from outside, which made me more confident. I was also motivated by my leaders to complete my graduation.”

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